Terms of Service | Lead Blueprint

1. Agreement to Terms

By accessing or using Lead Blueprint ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform. We reserve the right to update these terms at any time, and continued use constitutes acceptance of changes.

2. Description of Service

Lead Blueprint is a platform that connects clients seeking contractors with verified trade professionals. We facilitate introductions, messaging, and job postings. We are not a party to any agreements between clients and contractors and do not guarantee the quality, safety, or legality of work performed.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 16 years old to use the Platform. We reserve the right to suspend or terminate accounts that violate these terms.

4. Contractor Listings

Contractors are responsible for the accuracy of their profiles, credentials, and any representations made on the Platform. Lead Blueprint reviews and approves contractor profiles but does not independently verify all credentials, licenses, or insurance coverage. Clients should conduct their own due diligence before hiring.

5. Subscriptions and Payments

Contractor subscriptions are billed monthly through Stripe. You may cancel at any time through your account settings — there are no annual contracts or cancellation fees. Cancellation takes effect at the end of the current billing period. New subscribers are eligible for a 30-day money-back guarantee: if you do not receive a lead within your first 30 days, contact us for a full refund. Prices are subject to change with 30 days notice. Clients receive 3 free job posts per month. Additional posts are $9.99 each.

6. Acceptable Use

You agree not to: post false, misleading, or fraudulent content; harass, abuse, or threaten other users; use the Platform for any unlawful purpose; attempt to circumvent Platform security; scrape or collect data from the Platform without permission; or post spam, inappropriate content, or unsolicited advertising.

7. Content and Reviews

Users retain ownership of content they post. By posting content, you grant Lead Blueprint a non-exclusive license to display it on the Platform. Reviews must reflect genuine experiences. We reserve the right to remove content that violates these terms or our content policies.

8. Limitation of Liability

Lead Blueprint is provided "as is" without warranties of any kind. We are not liable for any disputes between clients and contractors, the quality of work performed, property damage, personal injury, or financial losses arising from connections made through the Platform. Our total liability is limited to the amount you paid us in the preceding 12 months.

9. Termination

We may suspend or terminate your account at our discretion for violations of these terms. You may delete your account at any time by contacting support. Upon termination, your right to use the Platform ceases immediately.

10. Contact

If you have questions about these terms, please contact us at support@leadblueprint.ca.